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How to use our Online Portal

Ours Yours Portal

Some Video Guides to help you

Here are some video guides to show you how to use the online portal. Please feel free to view these as needed and if in doubt always give us a call at the Day Spa on 0260255700.

List of How to videos. Click to jump to.

This 6 minute video will show you;-

  • How to sign up as a new client - Timecode 0 mins
  • How to sign the agreement contract - Timecode 2:05 mins
  • How to add a pet to your profile - Timecode 3:11 mins
  • How to add a photo of your pet - Timecode 4:30 mins
  • How to request a grooming appointment - Timecode 5:25 mins

This 1.5 minute video will show you;-

  • How to upload Pets Photo - Timecode 0 mins
  • Login - Timecode 0:07 secs
  • Choose Pet info - Timecode 0:28 secs
  • Click Modify Button - Timecode 0:31 secs
  • Click Modify Picture - Timecode 0:40 secs
  • Choose File - Timecode 0:45 secs
  • Photo Library - Timecode 0:50 secs
  • Wait for upload - Timecode 0:58 secs
  • Preview - all done - Timecode 1:20 secs

This 1 minute video will show you;-

  • How to upload Pets Vaccination Card - Timecode 0 mins
  • Login - Timecode 0:07 secs
  • Choose File Upload- Timecode 0:24 secs
  • Click Choose File Button - Timecode 0:30 secs
  • Choose Take Photo- Timecode 0:33 secs
  • Snap Shot - Timecode 0:38 secs
  • Use photo- Timecode 0:42 secs
  • Wait for upload - Timecode 0:45 secs
  • All done - Timecode 0:55 secs

This 2.40 minute video will show you;-

  • How to Request a Grooming - Timecode 0 mins
  • Login - Timecode 0:07 secs
  • Choose Request a Grooming - Timecode 0:30 secs
  • Choose Pet - Timecode 0:43 secs
  • Choose Date - Timecode 0:53 secs
  • Tick Services - Timecode 1:05 secs
  • Additional notes - Timecode 1:50 secs
  • Click Request Grooming - Timecode 2:00 secs
  • Email Confirmation - Timecode 2:15 secs
  • Phone the Salon for changes.

This 1.20 minute video will show you;-

  • How to Check your Calendar - Timecode 0 mins
  • Login - Timecode 0:13 secs
  • Choose My Calendar - Timecode 0:23 secs
  • View the dates - Timecode 0:27 secs
  • Tap highlighted - Timecode 0:30 secs
  • Choose to Download ICS - Timecode 0:42 secs
  • Add appointment to your own phone calendar - Timecode 0:45 secs
  • Changes by Phone at the Salon - Timecode 1:00 secs